FAQS

Most craft beers are heavily hopped at aggressive ABVs but we've taken the path less travelled with our dangerously refreshing brews at a sociable 4% ABV to deliver the refreshment of a fruit cider with the sessionability of a crisp lager

Our refreshing lager is best served chilled, straight from the fridge! Always enjoy our beer responsibly.

Yes. Quite a few beers contain isinglass finings (derived from fish) to clarify the beer but we use a plant-based alternative to ensure that our beer is suitable for vegans.

Yes. We brew with malted barley to get a malt lager character, but we also brew with an enzyme to break down the gluten proteins. We lab test each batch before and after bottling and don’t release anything over 10ppm gluten count, and our brewery has been audited to be fully compliant with Coeliac UK requirements. Personal discretion should always be taken and if in doubt, please always consult a medical professional.

We offer next working day delivery for orders placed before 2pm. Orders placed after 2pm on a Thursday or before 2pm on a Friday will arrive on a Monday. Orders placed after 2pm on a Friday will arrive on a Tuesday. You will receive confirmation of your delivery window from APC. If you have an issue on your order please email wheresmybeer@jubelbeer.com and we’ll help track down your beers.

All Gear orders will be sent on a Hermes 2-3 working day delivery service as standard, but if you order with beer then we’ll deliver it as one consignment on a free next working day delivery service with APC as per our usual beer delivery service.

We offer free returns or exchanges on all Gear, provided that you return it to us within 30 days. Items must be returned to us in a re-sellable condition with all original tags intact, folded and in their original packaging. Any items received in an unsellable condition will not be accepted. To return your item, please follow the steps below:

1. Fill in the returns slip that you can find inside your package. You’ll need to let us know the stock code of the item you would like to return, whether you’d like to return or exchange the item, and the new size that you’d like to exchange your item for (if applicable).

2. Pop the completed returns slip back into its original packaging along with the item that you’re returning.

3. Click here to create your free returns label. You’ll need to enter your Order ID, which can be found in your order confirmation email or at the top of your returns slip.

4. We aim to process all returns as quickly as we can, but please allow up to two weeks for us to complete the process.

If you have a more off-piste request or an issue with your Gear delivery, please drop us an email at wheresmygear@jubelbeer.com and one of our team will be happy to help.

We’ve teamed up with some of our top pubs so you can swap your Gear label tag for a fresh pint on us:

East Putney Tavern, London, SW15 2SP
The Oystercatcher, London, SE10 9FR
The Running Horse, London, E1 8FU
Approach Tavern, London, E2 9YL
The Shaftesbury Tavern, London, N19 3QN
Big Chill Kings Cross, London, N1 9NL
Big Chill Brick Lane, London, E1 6QL
Four Quarters Hackney, London, E20 3BS
Four Quarters Peckham, London, SE15 4BN
The Mana House, Bristol, BS8 2NT
Steam, Bristol, BS8 2PN
The Stable, Bristol, BS1 5UH
The Watering Hole, Perranporth, TR6 0BH

Our mixed crate contains 4 x Peach, 4 x Elderflower and 4 x Grapefruit beers. Unfortunately we are unable to change this, but you could always buy 12 of each of your favourites as we’re sure they won’t last long in the fridge!

You can find individual bottles of our Peach and Elderflower beers in Sainsbury’s, find your nearest store here

Yes, you can add a special message during the checkout process. Great choice on the gift!

Jubel contains 4.2g carbs, 3g sugar, and 38 kCal per 100ml